Terms and Conditions

Last updated: 01/01/2025

Welcome to PSA Complete. These Terms and Conditions (“Terms”) govern your access to and use of our platform, tools, and services. By using PSA Complete, you agree to abide by these Terms. If you do not agree, please do not use our services. PSA Complete is owned and operated by JP Med Ltd, a UK-registered company.

1. Definitions

  • “Platform” – Refers to the website, and any associated services, present and future under the name “PSA Complete”.
  • “User” or “You” – Any individual or entity accessing or using the platform.
  • “We,” “Us,” or “Our” – Refers to PSA Complete and its operators.

2. Acceptance of Terms

By accessing or using PSA Complete, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into a binding contract. If you are using PSA Complete on behalf of an organisation, you confirm you have the authority to bind that organisation to these Terms.

3. Platform Services

PSA Complete provides revision tools and resources for the UK Prescribing Safety Assessment. We reserve the right to modify or discontinue features without prior notice and refund.

4. User Accounts

  • Registration – You may be required to create an account to access certain services. All information provided must be accurate and updated.
  • Account Security – You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account is your responsibility. Notify us immediately of unauthorised access.
  • Termination – We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.
  • Refund Policy – By agreeing to these Terms and Conditions, you are in agreement that all sales are final. You waive your right to the 14 day cancellation period as permitted under the Consumer Contracts Regulations 2013. We do not offer refunds for any payments made.

5. User Responsibilities

You agree to use PSA Complete in accordance with all applicable laws and regulations. You will not:

  • Use the platform for any unlawful, harmful, or abusive activity.
  • Attempt to hack, disrupt, or reverse engineer any aspect of PSA Complete.
  • Share or distribute any content that is defamatory, offensive, or illegal.
  • Use the content on the platform for commercial purposes.

6. Data Privacy

Our use of personal data is governed by our Privacy Policy. By using PSA Complete, you agree to the collection, storage, and use of your data as described in that policy. We are committed to protecting your data and employ industry-standard security measures.

7. Intellectual Property

All content, trademarks, and technology on PSA Complete are owned by us or our licensors. You may not copy, modify, distribute, or use our intellectual property without prior written consent. Users retain ownership of any data they upload but grant us a limited licence to use it to provide and improve services.

8. Third-Party Services

PSA Complete may link to or integrate with third-party services. We are not responsible for the content, policies, or practices of these external services. Use them at your own risk.

9. Disclaimers

PSA Complete is provided “as is” without warranties of any kind. We do not guarantee uninterrupted service or that the platform will be error-free. We are not liable for any medical decisions made based on information from the platform. Users are advised to seek professional medical advice for critical decisions.

10. Limitation of Liability

To the fullest extent permitted by law, PSA Complete is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

11. Termination and Suspension

We reserve the right to suspend or terminate access to PSA Complete at any time if users violate these Terms. Upon termination, all rights to use the platform cease immediately.

12. Changes to Terms

PSA Complete may update these Terms periodically. We will notify users of significant changes, but continued use after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

14. Contact Information

If you have questions or concerns about these Terms, please contact us through our Contact Us page, or via email at: info@psacomplete.co.uk.